Privacy Policy
Introduction
This Privacy Policy (“Privacy Policy”) describes the data protection practices of Nodex Corp (henceforth, “Nodex”) (“Nodex,” “we,” “our,” or “us”) when you interact with us, our application(s), or, website(s). For the purposes of this Privacy Policy, “Personal Information” refers to any information that is linked or reasonably linkable to an identified or identifiable natural person.
We refer to the Websites, and other services provided by Nodex together in this Privacy Policy as the “Services.” This Privacy Policy is incorporated into our Terms of Use. All capitalized terms used in this Privacy Policy but not defined herein have the meanings assigned to them in the Terms of Use.
If you are a California resident, please review the section regarding Privacy Information for California Residents herein for state-specific rights.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.
This Privacy Policy contains the following sections:
- The Information We Collect and the Sources of Such Information
- Purposes for How We Use Your Information
- Online Analytics and Advertising
- How We Share and Disclose Your Information
- Your Marketing Choices
- Health Information and Third-Party Services
- How We Protect Your Information
- Privacy Information for California Residents
- Retention of Your Information
- Revisions to Our Privacy Policy
- Contacting Us
The Information We Collect and the Sources of Such Information
We obtain Personal Information about you through the means discussed below when you use the Services. Please note that we need certain types of Personal Information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, the Services may not function as intended.
1. Information You Provide to Us
We collect a variety of Personal Information that you provide directly to us. For example, we collect Personal Information from you through:
- Account and product registration and administration of your account
- Processing your orders and requests for treatment
- Questions, communications, or feedback you submit to us via forms or email
- Requests for customer support and technical assistance, including through online chat functionalities
- Uploads or posts to the Services
- Employment applications you submit
The specific types of Personal Information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of Personal Information we collect directly from you may include:
- Name, address, telephone number, date of birth, and email address
- Information about your medical conditions, treatment options, physician referrals, lifestyle and personal preferences, prescriptions, genetics, medical photos, and lab results or other related health information, such as your physical and emotional characteristics
- Log-in credentials if you create an account
- Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf
- Identity verification information (e.g., driver’s license or other government-issued ID card or number), and your signature (if required for notarization purposes)
- Information about purchases or other transactions with us
- Information about your customer service and maintenance interactions with us
- Demographic information such as your gender, race/ethnicity, and age, marital status and number of children, and similar information in connection with the Services
- Information about others, such as if you share a family or friend’s email address or contact information to allow access to your information or name them as an emergency contact
- User-generated content you post in public online forums on our Services or share with other users
- Any other information you choose to directly provide to us in connection with your use of the Services.
2. Information We Collect Through Automated Means
We collect certain information about your use of the Services and the devices you use to access the Services, as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf), may use a variety of technologies, including cookies, SDKs, and similar tools, to assist in collecting this information.
Our websites. When you use our Website and app, we collect and analyze information such as your IP address, device types, browser types, browser language, operating system, the state or country from which you accessed the Services, software and hardware attributes (including device IDs) referring and exit pages and URLs, platform type, the number of clicks, files you download, App usage, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our Services, the date and time you used the Services, error logs, and other similar information.
Location Information. When you use the Services, we and our service providers may automatically collect general location information (e.g., IP address, city/state and or postal code associated with an IP address) from your computer or mobile device. This information allows us to enable access to content that varies based on a user’s general location.
We will ask your permission before collecting your precise GPS location information. In such instances, we will use your precise geo-location information to provide customized services, content, promotional offers, and other information that may be of interest to you. If you no longer wish for us and our service providers to collect and use GPS location information, you may disable the location features on your device.
Our Use of Cookies and Similar Online Tools
- A web server log is a file where website activity is stored
- An SDK is a set of tools and/or code that we embed in our Apps and software to allow third parties to collect information about how users interact with the Services
- A cookie is a small text file that enables us to recognize your device, store preferences, and enhance user experience.
- Tracking pixels are tiny electronic tags designed to collect usage information like ad impressions or clicks.
Purposes for How We Use Your Personal Information
In connection with providing you with the Services, we may use your Personal Information for our business purposes to:
- Carry out, improve, and manage the Services and facilitate the provision of health care services.
- Engage in internal research to understand the effectiveness of our Services.
- Communicate with you about the Services or inquiries.
- Provide you with technical support and customer service.
- Verify your identity and administer your account.
- Provide you with more relevant advertisements and personalized content.
- Comply in good faith with procedures, laws, and regulations.
Combined Information: We may combine the Personal Information collected through the Services with information received from other sources.
Aggregate/De-Identified Data: We may aggregate and/or de-identify any information collected so that it can no longer reasonably be linked to you.